Karen Boyd is a veteran communications strategist and civic leader with decades of executive management experience in the government, nonprofit, and corporate sectors.
Prior to founding Heart of the Matter in early 2024, Karen served as Communications Director for the City of Oakland, California’s eighth largest city serving 424,000 residents. For more than two decades she advised top Oakland officials and executive leaders – including five Mayors – on a wide range of high-profile, complex, sensitive, and urgent issues, including police reform and the rise of unsheltered homelessness. As a senior official and City spokesperson in a fast-paced, full-service municipal corporation with a $2 billion annual budget and a 4,500-person workforce, Karen is well-versed in a broad range of complex administrative, operational, technical, personnel, legal, and quality of life issues.
Karen is inspired by service to others and mission-driven work. She currently serves as Vice President of the Children’s Fairyland Board of Directors and previously served as President of the East Bay SPCA Board of Directors. A fourth-generation Bay Area resident, she has deep ties in Oakland and the region. Karen lives in Oakland with her wife and teenage son, along with their shelter-rescue cat and dog.